Privacy Policy
Last updated: 8/24/2025
1. Information We Collect
We collect and store information necessary to provide our services. For details about our available features, please visit our Features page. This includes both information you provide directly and information generated through your use of our platform.
The information we collect includes:
- Account Information: Email address, name, password, and profile settings
- User Content: Documents, profiles, preferences, and information you create or upload
- User Preferences: Settings, preferences, goals, and interests you configure
- Service Usage Data: Information related to your use of our features and services
- Payment Information: Billing details processed securely through Stripe (we do not store payment card details)
- Usage Analytics: Feature usage patterns, engagement metrics, and service interactions
- Technical Data: IP address, browser type, device information, and system logs for service delivery and security
- AI-Generated Content: Analysis results, recommendations, and AI-enhanced content created through our services
2. How We Use Your Information
We use the information we collect to:
- Provide personalized services and recommendations
- Store and manage your user profiles and preferences
- Generate AI-powered analysis, suggestions, and guidance
- Deliver tailored services and tools
- Process payments and manage subscriptions through Stripe
- Send service communications and updates relevant to your career development
- Analyze usage patterns to improve and enhance our services
- Ensure service security, prevent fraud, and maintain platform integrity
- Comply with legal obligations and protect user rights
- Provide customer support and technical assistance
3. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure authentication and authorization
- Regular security assessments and updates
- Limited access to personal data on a need-to-know basis
4. Data Sharing and Third-Party Processing
We do not sell, trade, or rent your personal information to third parties. Limited data sharing occurs in these circumstances:
- Enterprise AI Services: User content and data is processed by third-party enterprise AI providers for analysis, recommendations, and service delivery. These services do not use customer data for model training and provide enterprise-grade privacy protection.
- Stripe: Payment processing and subscription management (we do not store your payment card details)
- Service Providers: Essential infrastructure, hosting, and technical service providers under strict data processing agreements
- Analytics Partners: Aggregated, anonymized usage data with analytics providers to improve our services
- Legal Compliance: When required by law, court order, or to protect our rights and user safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice to users)
- With Your Consent: Any other sharing requires your explicit permission
International Data Transfers: Your data may be stored and processed by service providers' servers located outside your country. All our service providers maintain appropriate safeguards for international data transfers, including compliance with applicable data protection frameworks.
5. Your Rights and Data Control
You have the right to:
- Access and review all your stored information and profiles
- Update, correct, or modify your data and preferences
- Delete your account and request removal of all associated data
- Control data sharing preferences and privacy settings
- Opt out of non-essential communications and marketing
- Request detailed information about our data processing activities
- Object to certain types of data processing
- Request data rectification or restrict processing in certain circumstances
Data Portability: You can export your complete user profile, including preferences, career data, and other stored information in standard formats at any time by requesting us to do so.
GDPR and CCPA Compliance: If you're located in the EU, UK, or California, you have additional rights under applicable privacy laws, including the right to object to processing and file complaints with supervisory authorities.
6. Data Retention and Deletion
Active Account Data: We retain your user information, profiles, and content for as long as your account remains active and you continue to use our services.
Account Deletion: Upon account deletion, we will permanently remove your user data, profiles, and content within 30 days, except where longer retention is required by law.
Legal and Business Retention: Some data may be retained longer when required by law (such as payment records for tax purposes), for legitimate business purposes (such as fraud prevention), or to comply with our legal obligations. This retention is limited to the minimum necessary period.
Inactive Accounts: Accounts inactive for extended periods may have their data archived or deleted in accordance with our data lifecycle policies, with advance notice to users.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.
8. Security Breach Notification
In the unlikely event of a security breach affecting your personal information, we will notify you within 72 hours via email and provide details about:
- What information may have been affected
- Steps we've taken to address the breach
- Actions you can take to protect yourself
- Contact information for questions
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will delete it immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: support@apply-with-ai.com